Shipping Policy – Hayat Pret

At Hayat Pret, we aim to deliver your orders safely and on time. Please review our shipping policy below before placing an order.

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Order Processing

• Orders are processed within 1–2 working days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next working day.

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Delivery Time

• Standard delivery time is 3–5 working days within the country.

• Delivery times may vary for remote areas.

• International delivery timelines depend on destination.

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Shipping Charges

Shipping charges are calculated at checkout based on your location and order weight.

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Cash on Delivery

Cash on Delivery (COD) is available for selected locations only.

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Tracking Information

Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or email.

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Incorrect Address

Hayat Pret is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

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Delays

Delivery delays caused by courier services, weather conditions, strikes, or public holidays are beyond our control.

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Damaged Packages

If your package appears damaged upon arrival, please inform us within 24 hours with pictures for assistance.

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International Shipping

Custom duties, taxes, and import charges are the responsibility of the customer.

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Contact Us

For any shipping-related inquiries, please contact us through our official support channels.